How do i select the correct size for my dog?
Please refer to sizing charts on product description.
Where does this store ship from?
Harlem, New York.
What is this store's return and exchange policy?
Exchanges are done within 7days after the order is received. The item has to be in the original packaging and has not been worn or destroyed. No refunds.
Do you accept orders placed outside of the USA?
No, not right now. In the near future.
What's a pre-order? How long will it take to receive my order?
A pre-order is an order for an item that has not yet been made available. This process gives you early access to secure items before they are sold out. We will begin shipping orders out at the end of February. Once shipped most domestic orders take anywhere from 2 to 7 business days to arrive depending on the efficiency of your local postal service.
How do I pay for my order? Is it secure?
DogFather of Harlem's checkout process uses Shopify, one of the most trusted e-commerce online payment solutions on the web. Because of this, DFoH has all the same securities and payment fraud protection. Before entering any personal credit card information, you will be transferred to secure servers. We accept Visa, Mastercard, Discover, American Express etc.
What if something is wrong with my order?
If you have a problem with an order from this store, please contact the store directly, email: DogfatherHarlem@gmail.com
What size(s) should I get for my dog(s)?